Welcome Guest, Kindly Login | Register

Monitoring, Evaluation and Learning (MEL) Officer at Mercy Corps

By - | Categories: Jobs

Share this post:

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action – helping people triumph over adversity and build stronger communities from within. Now, and for the future.

We are recruiting to fill the position below:


Job Title: Monitoring, Evaluation and Learning (MEL) Officer

Requisition Number: MELOF002881
Location: Owerri, Imo
Employment Type: Full-time

Program / Department Summary

  • Mercy Corps is currently implementing the STWASH activity in Borno, Adamawa, and Yobe states as well as moving into Abia, Delta and Imo State under the E-WASH program.
  • The activity was awarded on March 20, 2020. STWASH is expanding access to improved water resources by increasing the supply and maintenance of key water distribution infrastructure (including piping systems/reticulation, water storage tanks, and tap stands for public use towns) that will provide access to safe, reliable, and inclusive water sources for at least 140,000 people. Its approach to reaching the target population is to focus on rehabilitation, improvement, and repair of existing water points that serve the communities most in need of water and sites that have the potential for the highest increase in water yield.
  • STWASH is also strengthening the WASH service authorities, management entities, and service providers, as well as the civil society actors who hold them accountable. This is critical to expanding WASH access and ensuring the overall sustainability of services.

General Position Summary

  • The Monitoring, Evaluation and Learning (MEL) Officer will work with the Mercy Corps program team as well as partner organizations in Abia, Delta and Imo States to oversee and ensure the collection of quality MEL data for the program.
  • The MEL Officer will be responsible for supporting the MEL Advisor to oversee the monitoring and data collection of programs, lead baseline, midterm, and end-line surveys, analyze data to provide insight to project team, and contribute to report writing.
  • S/he will ensure that performance monitoring and results reporting tools and processes across the entire program are in place, effectively implemented and well synchronized between the three program states.
  • The MEL officer will be an integral member of the program team’s learning and reflection processes, leading discussions on participant feedback.

Essential Job Responsibilities
Strategy and Vision:

  • Develop MEL Plan(s) for programs and
  • Develop a system for reporting and validating program data (Excel, Tola, Access)
  • Work closely with the program teams and local partners, to ensure effective monitoring, evaluation and reporting of program activities and results.
  • Compile progress against indicators and report back to the team according to the monitoring
  • Develop Data Quality Assessment
  • Perform spot checks on the team’s data collection and reports each
  • Actively participate in any additional evaluation MEL activities including but not limited to baseline surveys, mid-term, end-line surveys, evaluations, and household surveys.
  • Coordinate reporting with partners, specifically tracking deadlines, ensuring adherence to monitoring formats and requirements, ensuring reporting quality and accuracy, and periodic report writing, editing, and

MEL Technical Support:

  • Develop and adopt M&E tools with approval from the MEL Lead for measuring and reporting indicators performance.
  • Provide technical support in developing baseline surveys, assessments, and studies.
  • Contribute to updating the log frame and results against program indicators with more detailed input for preparing monthly, quarterly, and annual reports.
  • Capacity building of partners and state government authorities.
  • To undertake regular data collection through state partners and ensure the quality of the data by verifications and validations.
  • Provide feedback to state partners and staff on project performance based on data collected and findings, and lead state partner staff in reviewing project plans as part of the learning and sharing process.
  • Develop questionnaires and conduct field interviews of the various stakeholders involved in the project
  • Visit project sites for monitoring and quality assurance of water point construction and repairs.
  • Monitoring and data checks on urban water supply activities to ensure reporting compliance.

Program Management:

  • Contribute to learning/research
  • Build the capacity of all relevant team members to implement program monitoring tools, accurately enter program data into relevant databases, and enable them to develop excellent reports and other documents.
  • Build the capacity of our local partner organizations through ongoing training and support on monitoring tools, entering program data into databases, the development of reports and other documents.
  • Document lessons learned and success stories on the project.
  • Ensure adherence to program management minimum standards in carrying out his/her duties,advising and supporting other staff in the same as required.
  • Other duties as assigned.


  • Ensure compliance with security procedures and policies as determined by country leadership.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
  • With the support of the MEL Advisor set up the Program Monitoring & Evaluation and learning system while ensuring adequate technical capacity to enhance the system’s performance to achieve optimal program reporting.
  • Targeted analysis and information gathering on the WASH sector in the southern aspect of the STWASH Activity.
  • Participate in regular meetings with key stakeholders at the state Government level, ensuring a common understanding of the project’s objectives and outcomes.


  • Provide weekly and monthly updates reports as per the approved format, summarizing the progress made in project implementation, lessons learned, recommendations for improvement, and case studies.

Accountability to Beneficiaries:

  • Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility:

  • Partner and ad-hoc staff


  • Reports Directly To: MEL Advisor
  • Works Directly With: MEL, Programs, Finance, and Operations

Knowledge and Experience

  • BA/S or equivalent, preferable in Economics, Statistics, Business Administration, Public Administration, International Development or similar field.
  • 1 – 3 years MEL experience.
  • Good understanding and skills in data management.
  • Strong computer literacy with full knowledge of MS Office applications; knowledge of data science and programming is plus but not required.
  • Strong team coordination, listening, and consensus-building skills.
  • Fluent in both spoken and written English with a good knowledge of Igbo.
  • Previous experience working on USAID-funded programs is preferred.
  • Relevant experience in field survey/data collection techniques, data entry, data verification, analysis, and reporting.

Success Factors:

  • A strong team member will be conscientious, with excellent judgement, capable of multi-tasking, prioritising, problem-solving and attention to detail with strategic vision.
  • S/he must have the confidence, and humility, to work effectively with a large variety of people who will be diverse culturally, economically and in social status.
  • S/he must be sensitive to political and cultural nuance and able to consistently apply excellent judgment to a variety of demanding and fast-changing situations, as well as the ability to foster solid working relationships with Mercy Corps staff and CBOs.
  • Working as part of a team and coordinating with project personnel, as well as strong organizational skills, are essential to this position.


How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline  14th October, 2022.


  • Applicants should have their CV and Cover Letter in one document not more than four (4) pages long, addressing the position requirements.
  • Female candidates who are qualified are strongly encouraged to apply.

Diversity, Equity & Inclusion:

  • Achieving our mission begins with how we build our team and work together.
  • Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
  • We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
  • We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity:

  • Mercy Corps is an equal-opportunity employer that does not tolerate discrimination on any basis.
  • We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
  • We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
  • We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

  • Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
  • We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
  • As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times.
  • Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis