[Job Vacancy] Assistant Front Desk Manager at Gruvyvest Finance

Jobs

GruvyVest is a Savings & Investment online platform in Africa. GruvyVest helps million customers achieve their financial goals by helping them save and invest.

We are recruiting to fill the position below:

Job Title: Assistant Front Desk Manager

Location: Ikeja, LagosEmployment Type: Full-time

Responsibilities and Duties

Assist Front Office Manager in supervising daily front desk activities according to the established guidelines.
Mailing and attending to telephone calls7
Prioritize and delegate daily work responsibilities to front desk staff.
Train and guide front desk staffs to provide quality customer services.
Manage staffing schedules, shift changes, payrolls, and labor costs.
Resolve guest issues and enquiries to ensure guest satisfaction.
Identify process improvement to achieve financial and service goals.
Plan shift schedule and duties based on business forecast.
Supervise the billing and cash processes to ensure compliance with company standards.
Provide feedback to the team members on their performances and improvements.
Assist in preparing yearly operating budgets, capital expenditure and manpower budgets.
Monitor and control expenses within the allotted budget.
Schedule front desk meeting to identify and resolve operational issues, accounting variances, and housekeeping discrepancies.
Develop and implement strategies for bell desk, front office and parking.
Ensure that facility is maintained clean, neat, safe and secure.
Ensure that employees are properly groomed and dressed.

Requirements

Candidates should possess relevant qualifications and work experience.

SalaryN2,800,000 – N3,000,000 Annually.

How to ApplyInterested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail

Application Deadline  12th April, 2023.