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[Job Vacancy] Internal Sales Representative Manager (ISR) at Mantrac Nigeria Limited – CAT

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Job Vacancies

Mantrac is the sole distributor for Caterpillar products in Nigeria, distributing and supporting machinery, power systems and material-handling equipment. The company provides customers with comprehensive solutions, backed by technical know-how, experience and in-depth knowledge of their local markets.

We are recruiting to fill the position below:

Job Title: Internal Sales Representative Manager (ISR)

Location: Lagos
Employment Type: Full-time


  • Strategically drive revenue targets for Caterpillar equipment and product parts in Nigeria
  • Regularly review sales pipeline of salesmen and ensure maximum conversion of opportunities to sales
  • Drive CRM adoption and champion change management
  • Regularly develop initiatives to motivate salesmen to improve sales and productivity
  • Ensure all Caterpillar products enquires via email, internet and telephone are attended to promptly
  • Monitor economic trends and competitor’s actives and provide advice to top management
  • Champion after-sales support efforts and develop initiatives to improve customer satisfaction scores
  • Achieve sales targets on a monthly/quarterly basis per channel
  • Maintain SET Scores for ISR Team cumulatively >85%
  • Use analytics from salesforce CRM to gain insights and drive sales process optimization
  • Prepare and present regular sales forecast to top management
  • Regularly review work processes and methods to align with best practices
  • Manage marketing campaigns by engaging inactive customers to drive customer loyalty and retention


  • Bachelor’s Degree or equivalent in any discipline
  • E-Commerce experience is desirable
  • Excellent written and oral communication
  • Good listening and analytical skills
  • Good time management skills
  • Leadership skills is essential.
  • ISR experience is essential
  • Quality assurance experience is desirable
  • High level of proficiency in Microsoft Excel, Microsoft word and Power point

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline  14th September, 2022.