Talent Source Nigeria Limited – Our Client is a consulting firm that offers exceptional personnel service to homes of private and high-end individuals.
They are recruiting to fill the position below:
Job Title: Client Service RepresentativeLocation: Opebi-Ikeja, LagosEmployment Type: Full-time
Our Client is searching for a professional and proactive client services representative with great people skills to help the business prioritize new and existing clientbase.
Conduct business reviews with clients. v
Develop marketing strategies. v
Maintain strong business relationship with existing clients and business partners while ensuringtheir needs are being met. v
Resolve complex client problems or disputes in a professional manner
Coach and support team members to help them meet departmental goals
Keep records and documentation of client interactions for training purposes
Create monthly and quarterly departmental reports to determine whether KPIs are being metand where there is room for improvement
Provide prompt and excellent customer services to all clients. v
Work closely with various departments on new contracts, programmes or services to beimplemented. v
Manage and oversees his/her team to ensure that excellent services are provided to clients. Monitoring and measuring client satisfaction. v
Enlist support from the marketing team to reach new clients. v
Bachelor’s Degree in related field preferably Social Sciences.
3-5 years of experience with hands-on experience in client service representative. v
Professional certification in human management/ customer service
Smart with pleasant appearance
Ability to meet deadlines.
Strong communication skills. v
People management and Problem solving
Remuneration/SalaryN120,000 – N170,000 Monthly.
How to ApplyInterested and qualified candidates should forward their updated Resumes to: [email protected] using the Job Title as the subject of the email
Application Deadline 28th April, 2023.